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    bruce.banner0097
    May 20, 2021

    Error 1402 QuickBooks Desktop

    in General Discussions

    Step 1: Download the QuickBooks Tool Hub

    The QuickBooks Tool Hub helps fix common errors. For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.


    Close QuickBooks.

    We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've already installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be displayed on the bottom right or you can select About to view the version.

    Open the file you downloaded (QuickBooksToolHub.exe).

    Follow the on-screen steps to install and agree to the terms and conditions.

    When the install finishes, double-click the icon on your Windows desktop to open the tool hub.


    Step 2: Use the QuickBooks Install Diagnostic Tool

    Open the QuickBooks Tool Hub.

    In the tool hub, select Installation Issues.

    Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.

    When the tool finishes, restart your computer.


    Step 3: Update Windows

    Window updates prevent and often fix install errors.


    Check out Windows Update: FAQ on how to update your version of Windows from Microsoft,

    Once the update finishes, restart your computer.

    If you could open QuickBooks before you saw the error, Open QuickBooks and your company file.

    If you weren't able to install QuickBooks, install QuickBooks Desktop again.

    If you can install and open QuickBooks, you're good to go. If you continue to see issues, move to Step 4.


    Step 4: Manually fix Windows components

    If the QuickBooks Install Tool and the update didn’t fix the error, you can repair specific Windows components yourself.


    You should only do these steps if you’re an IT professional, confident Windows user, or have help from Microsoft support experts.


    Repair or reinstall Microsoft .NET Framework

    Repair Microsoft MSXML


    Read more: QuickBooks Dedicated Server Hosting | Quickbooks Online VS Cloud


    Regards, Bruce

    11 answers0 replies
    0
    11 Comments
    P
    Peter Groft
    Feb 15

    Step 1: Download the QuickBooks Tool Hub

    • Close QuickBooks.

    • Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.

    • Open the file you downloaded (QuickBooksToolHub.exe).

    • Follow the on-screen steps to install and agree to the terms and conditions.

    • When the install finishes, double-click the icon on your Windows desktop to open the tool hub.


    Step 2: Use the QuickBooks Install Diagnostic Tool

    Open the QuickBooks Tool Hub.

    In the tool hub, select Installation Issues.

    Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.

    When the tool finishes, restart your computer.


    Step 3: Update Windows

    • Check out Windows Update: FAQ on how to update your version of Windows from Microsoft,

    • Once the update finishes, restart your computer.

    • If you could open QuickBooks before you saw the error, Open QuickBooks and your company file.

    • If you weren't able to install QuickBooks, install QuickBooks Desktop again.


    Regards,

    Peter

    1

    M
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